About Us

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Total Loving Staff Services
About Us ✦

About Total Loving Staff Services Pty Ltd

Total Loving Staff Services was founded with a strong commitment to making a positive and lasting difference in the lives of people living with disability. Supported by a compassionate and dedicated team, we provide respectful, personalised, and person-centred support that recognises the unique needs of every participant. Our goal is to empower individuals to pursue their goals, build confidence, maintain independence, and live life with greater choice and dignity.

At Total Loving Staff Services, we take a person-centred approach that recognises every participant as an individual with their own needs, choices, goals, and way of life. We provide personalised support that respects each person’s preferences, encourages independence, and helps them work towards meaningful goals. By understanding what matters most to each participant, we create tailored support that empowers them to make their own choices and live life with greater confidence, dignity, and independence.

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Supporting You to Live Life on Your Terms

At Total Loving Staff Services, we understand that choosing the right disability support provider is an important decision. We are committed to providing compassionate, reliable, and personalised support that respects your individual needs, choices, and goals. Our dedicated team works alongside you and your loved ones to promote greater independence, confidence, dignity, and wellbeing—helping you live life your way.

Our experienced and compassionate support professionals are committed to supporting people living with disability by understanding their individual needs, goals, and aspirations. At Total Loving Staff Services, we take the time to understand each participant’s unique circumstances, preferences, and lifestyle, providing personalised support that promotes independence, confidence, dignity, and wellbeing.

As a trusted NDIS provider, Total Loving Staff Services delivers person-centred disability support designed around your individual needs and goals. Whether you require assistance with daily living, community participation, complex needs, High Intensity Supports, or Positive Behaviour Support, our compassionate team is committed to providing safe, respectful, and personalised care that supports your independence, dignity, and wellbeing.

We also support participants in understanding and making the most of their NDIS funding, helping them access the right services, supports, and opportunities to work towards their personal goals and live more independently.

At Total Loving Staff Services, our purpose is to empower participants to build confidence, maintain independence, and live life on their own terms. With compassion, respect, and dedication at the heart of everything we do, we stand alongside you throughout your journey, providing personalised support that helps you achieve your goals and create a more fulfilling future.

Total Loving Staff Services Vision

At Total Loving Staff Services, our vision is to create an inclusive and compassionate community where individuals with disabilities have every opportunity to grow, lead and thrive. We believe everyone deserves the opportunity to reach their potential, build confidence, and live a meaningful life in a community that respects and values their individuality.

Total Loving Staff Services Mission

At Total Loving Staff Services, our mission is to empower individuals with disabilities to achieve greater independence, community belonging and the life they choose. Through personalised, high-quality support, we work alongside each participant, helping them achieve their goals, build confidence, strengthen connections and enjoy a more fulfilling everyday life.

Total Loving Staff Services Values

At Total Loving Staff Services, our values are centred on respect, inclusion, integrity and compassion. We support participants to make their own choices, pursue meaningful goals and build strong community connections. We are committed to providing safe, reliable and transparent support that respects individual needs, encourages independence and helps every participant feel valued, heard and supported.

What We Do​

In Home Care Services

Daily Living Assistance

Our In-Home Supports are designed to help you live independently in the comfort of your own home. We provide personalised care tailored to your needs, helping you feel safe, supported, confident, and empowered in your everyday life.

Our supports include :

•  Personal Care, Showering & Grooming

•   Meal Planning & Food Preparation

•   Light Household & Home Support

•   Medication Assistance & Support

•   Overnight Care & Support

Social & Community Participation

Being connected to your community can support confidence, independence, and wellbeing. We help you take part in social activities, build meaningful connections, and enjoy greater inclusion in the community around you.

Our dedicated team supports you to access the community safely and confidently, whether you’re discovering new interests, staying connected with friends and family, or participating in local activities and events.

We can support you to :

•  Participate in community events and activities

• Stay connected with friends and family

• Attend medical and specialist appointments

• Plan and enjoy holidays and outings

We believe meaningful change starts with understanding and connection. We work alongside you, your family, and your support network to understand behaviours of concern and develop practical, person-centred strategies that build confidence, strengthen relationships, and support greater independence and community participation.

Our Positive Behaviour Support Services

Positive Behaviour Support (PBS) is an evidence-based, person-centred approach within the NDIS that focuses on understanding the reasons behind behaviours of concern and supporting safe, meaningful participation in everyday life. At Kama Care, we work collaboratively with you, your family, and your support network to understand individual needs, identify contributing factors, and develop practical, least-restrictive strategies that promote independence, wellbeing, and quality of life.

Our practitioners take a holistic approach, considering your strengths, communication needs, daily routines, environment, cultural background, and support relationships. Based on this understanding, we develop an individualised Behaviour Support Plan that focuses on:

• Prevention and early intervention

Adapting environments, routines, and support approaches to minimise potential triggers, create greater predictability, and promote a sense of safety and stability.

• Skill Development

Developing communication, emotional regulation, daily living, and social skills that encourage safer, more positive, and effective ways to express needs and preferences.

• Positive and proactive strategies

Building on strengths and positive strategies to encourage independence, improve everyday outcomes, and minimise the need for restrictive practices.

• Capacity building for support networks

Providing practical training, coaching, and guidance to families, carers, and support workers to promote consistent, safe, and confident implementation of positive behaviour strategies.

Our goal is to support meaningful and lasting positive change by reducing behaviours of concern and promoting greater participation, independence, wellbeing, and connection across home, community, and everyday life.

How We Can Help

Our Positive Behaviour Support team provides a comprehensive range of NDIS-aligned supports designed to promote safety, develop essential skills, and enhance quality of life. Our services can :

•  Provide practical advice and guidance on positive behaviour strategies

•  Develop proactive tools and approaches to support positive outcomes

•  Conduct Functional Behaviour Assessments (FBA)

•  Develop, implement, and review Behaviour Support Plans (BSPs)

•  Review and monitor the use of restrictive practices in line with NDIS requirements

•  Provide education, coaching, and training for families, carers, and support teams

•  Offer consultation, debriefing, and collaborative planning to strengthen support

Live independently with dignity, confidence, and personalised support that meets your individual needs.

At Total Loving Staff Services, our Supported Independent Living (SIL) services provide personalised support in safe, comfortable homes across the Gold Coast. We work alongside you to build everyday living skills, develop positive routines, and achieve your personal goals—helping you live with greater confidence, independence, connection, and choice.

What SIL Means for You

Supported Independent Living (SIL) provides ongoing, day-to-day support for individuals who need assistance with everyday tasks while living in shared or individual accommodation. At Total Loving Staff Services, our team provides reliable, person-centred support that encourages independence, choice, confidence, and greater control over your home and daily life.

We create a welcoming and supportive environment where you feel respected, valued, included, and empowered to make choices and decisions about your life.

Our SIL Supports Include

Daily Living Assistance

•  Support with personal care, hygiene, and grooming

•  Assistance with meal planning, cooking, and healthy nutrition

•  Help with cleaning, laundry, and organising your home

•  Medication prompts and support with medication routines

•  Support to develop positive, healthy daily routines and habits

• Skill Development

We support you to build confidence and independence through:

•  Cooking and meal preparation
•  Budgeting and money management
•  Travel training and community access
•  Social and communication skills
•  Household management and daily routines

24/7 Support

Our trained staff are available around the clock to provide :

• Overnight active or passive support
• Assistance during emergencies
• Monitoring and reassurance
• Support with complex needs where required

Individualised Care Plans

Every person receives a personalised support plan that reflects their :

• Goals and aspirations
• Daily routines and preferences
• Cultural needs
• Health and behavioural support requirements
• Communication style and support network

We work closely with families, guardians, and allied health professionals to ensure your supports are consistent, safe, and aligned with your NDIS plan.

Our SIL Homes

Our SIL homes across Sydney are designed to be :

• Safe and comfortable
• Wellmaintained and accessible
• Supportive of independence
• Close to community amenities, transport, and services

We match you with a home and housemates that suit your lifestyle, preferences, and support needs.

Why Choose Total Loving Staff Services for SIL ?

• Experienced and compassionate support workers
• Strong focus on building independence and everyday living skills
• Culturally responsive and person-centred support
• Clear and respectful communication with families and support networks
• High-quality, NDIS-aligned service delivery
• Commitment to safety, dignity, choice, and meaningful outcomes

Start Your SIL Journey

Whether you’re searching for a new home, preparing for independent living, or considering Supported Independent Living for the first time, Total Loving Staff Services is here to support and guide you every step of the way.

TESTIMONIALS

Kind Words, Brighter Lives

Here’s what our participants and families have to say about their journey with us.

“
★★★★★

The team at Total Loving Staff Services are caring, reliable and always willing to go above and beyond to support my needs.

Priya S.
Patient
“
★★★★★

The support we receive has made such a positive difference to daily life. The staff are respectful, kind and take the time to understand my goals.

Daniel R.
Patient
“
★★★★★

Professional, compassionate and trustworthy. I highly recommend the team to anyone looking for quality disability support.

Melissa T.
Patient
“
★★★★★

I feel listened to and respected every time I receive support. The team always makes me feel comfortable and valued.

James W.
Patient
“
★★★★★

The support workers are friendly, patient and genuinely care about my wellbeing. Their encouragement has helped me build confidence.

Sophie M.
Patient
“
★★★★★

Communication has always been clear and respectful. I appreciate how the team listens to what matters most to me.

Michael K.
Patient
“
★★★★★

I really appreciate the personalised approach. The team understands my preferences and supports me to make my own choices.

Olivia B.
Patient
“
★★★★★

The staff are dependable and always treat me with dignity. I feel confident knowing I have the right support around me.

Noah C.
Patient
“
★★★★★

From the beginning, the team has been welcoming and supportive. They always take the time to understand my needs and goals.

Emma J.
Patient
“
★★★★★

I value the kindness and professionalism of the support team. They help me feel more independent in my everyday life.

Liam P.
Patient
“
★★★★★

I feel supported without feeling rushed. The team gives me the space and encouragement I need to work towards my goals.

Charlotte D.
Patient
“
★★★★★

The support has made a meaningful difference in my routine. Everyone I work with is respectful, patient and understanding.

Jack T.
Patient
“
★★★★★

The team creates a safe and welcoming environment. I always feel heard and included when decisions are made about my support.

Amelia H.
Patient
“
★★★★★

I appreciate how reliable the service is. The support workers are friendly, professional and focused on helping me live independently.

William S.
Patient
“
★★★★★

I am very happy with the support I receive. The team is compassionate, respectful and genuinely committed to my wellbeing.

Grace L.
Patient
Thank You for Trusting
Total Loving Staff Services

At Total Loving Staff Services, we are dedicated to providing top-quality care and support to individuals with disabilities. With past years of exclusive experience in the health sector, our team of compassionate and skilled professionals is committed to ensuring a seamless living experience for our clients.

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