Frequently Asked Questions
What services does Total Loving Staff Services provide ?
At Total Loving Staff Services, we provide a broad range of personalised NDIS support services designed to help participants achieve their goals, build independence, and enjoy greater choice and confidence in everyday life. Our services include personal care, community participation, household assistance, Supported Independent Living (SIL), respite care, transport support, High Intensity Daily Personal Activities, complex support needs, and Positive Behaviour Support (PBS) — all delivered through a compassionate, person-centred approach.
Who can benefit from Total Loving Staff Services ?
We support eligible NDIS participants of all ages and welcome individuals with self-managed, plan-managed, or NDIA-managed funding. At Total Loving Staff Services, we take the time to understand each participant’s needs, goals, and preferences. If you’re unsure which support options may be suitable for you, our friendly team is here to help you explore your choices.
How can I get started with Total Loving Staff Services ?
Getting started with Total Loving Staff Services is simple. Contact our friendly team by phone, email, or through our website to discuass your needs. We’ll arrange a personalised consultation to understand your goals, preferences, and support requirements, then work with you to create a support plan that suits your lifestyle and helps you move forward with confidence.
Why choose Total Loving Staff Services Pty Ltd. ?
At Total Loving Staff Services, we put people at the heart of everything we do. We provide reliable, person-centred NDIS support that respects your choices, encourages independence, and helps you work towards your personal goals. Our compassionate team is committed to delivering high-quality care while ensuring every participant is treated with dignity, respect, kindness, and understanding.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides support to eligible people with disability. It helps participants access the services and supports they need to build independence, pursue their goals, participate in the community, and live with greater choice and confidence.
The NDIS provides eligible Australians under the age of 65 who have a permanent and significant disability with reasonable and necessary supports based on their individual needs and goals. These supports can assist participants with everyday activities, community participation, education, employment, health and wellbeing, and developing greater independence and confidence.
The NDIS takes a long-term approach by providing personalised supports that help people with disability work towards their goals and achieve meaningful outcomes. At Total Loving Staff Services, we understand that the right support can make a positive difference. Our team works alongside participants to understand their NDIS plans, connect them with suitable services, and make the most of their available supports and funding.
Who is eligible for NDIS funding ?
You may be eligible for NDIS support if you:
• Are under 65 years of age when you apply
• Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
• Have a permanent and significant disability that substantially affects your ability to take part in everyday activities
The NDIS application process involves an assessment of your circumstances, disability, and support needs to determine whether you meet the eligibility requirements. For more information, you can visit the official NDIS website or contact Total Loving Staff Services for friendly guidance and support throughout the eligibility and application process.
Kind Words, Brighter Lives
Here’s what our participants and families have to say about their journey with us.
The team at Total Loving Staff Services are caring, reliable and always willing to go above and beyond to support my needs.
The support we receive has made such a positive difference to daily life. The staff are respectful, kind and take the time to understand my goals.
Professional, compassionate and trustworthy. I highly recommend the team to anyone looking for quality disability support.
I feel listened to and respected every time I receive support. The team always makes me feel comfortable and valued.
The support workers are friendly, patient and genuinely care about my wellbeing. Their encouragement has helped me build confidence.
Communication has always been clear and respectful. I appreciate how the team listens to what matters most to me.
I really appreciate the personalised approach. The team understands my preferences and supports me to make my own choices.
The staff are dependable and always treat me with dignity. I feel confident knowing I have the right support around me.
From the beginning, the team has been welcoming and supportive. They always take the time to understand my needs and goals.
I value the kindness and professionalism of the support team. They help me feel more independent in my everyday life.
I feel supported without feeling rushed. The team gives me the space and encouragement I need to work towards my goals.
The support has made a meaningful difference in my routine. Everyone I work with is respectful, patient and understanding.
The team creates a safe and welcoming environment. I always feel heard and included when decisions are made about my support.
I appreciate how reliable the service is. The support workers are friendly, professional and focused on helping me live independently.
I am very happy with the support I receive. The team is compassionate, respectful and genuinely committed to my wellbeing.
Total Loving Staff Services
